Connected Hotel

With over 30 years of hospitality sales and marketing experience, Shepley will play an essential role in expanding the Eleven’s customer base and product portfolio. Shepley brings an extensive background in developing and leading sales teams within the industry. In her new role, Shepley will oversee sales efforts for Eleven’s entire product line, including ElevenBC [… Read More]

Two recent articles grabbed our attention this week: In Vizergy’s Digital Marketing for Hotels and Resorts in a Multiscreen World (available through sign up). The white paper talks about 4 screens, including: 1)    Television 2)    PC (desktop or laptop) 3)    Mobile phone 4)    Tablet The Truth is in the Numbers: 2013 is Undoubtedly the Year [… Read More]

In this recent Hospitality Net article Calum McIndoe writes in detail about 6 trends that are revolutionizing hotels, which we summarize here: 1. The Cloud: software as a service is definitely helping unload a lot of unnecessary physical hardware and file storage. 2. Mobile: smart phones are changing the way we interact with our environment [… Read More]

Shaun has been with Eleven for only a year and half and has become an integral part of the team. Stepping up and acting in this leadership role for the past several months; it’s no surprise how quickly he was promoted. Recently promoted from Technical Support Specialist we know he will thrive in his new [… Read More]

We recently read 5 Key Challenges Facing Hoteliers and wanted to suggest some remedies to help you succeed.   1. Local and sustainable food is good for business. Instead of looking for the most inexpensive options, we recommend offering locally sourced, fresh foods both for rooms and meeting spaces. Sustainable and healthy dining can be [… Read More]

We’ve been talking a lot about conferences lately because now is the time to start planning for next year’s conference traffic. (See our Conference Internet series and 11 Ways to Boost Conference Business.) Appropriately, HotelsMag.com recently published this article on the features and services that motivate meeting planners to recommend your venue. The article highlights [… Read More]

    Earlier this week, we highlighted how Millennials are important to your business. In this article we’ve sifted through several articles to bring you the most relevant tips to appeal to this digitally enhanced and influential group. 1.  Wi-Fi: Clumsy passwords and permissions are passé. Make online access as simple as possible without compromising [… Read More]

What do new minimalist hotels, Wi-Fi, social networks, and remote offices all have in common? All of them came on the heels of a new generation of travelers known as Millennials. Who are the Millennials? Defined as those born in the early 1980s to early 2000s, Millennials have also been known as the “Echo Boomers” [… Read More]

In Part I of this Conference Internet series, Bandwidth Allocation, we examined the function of CSMS as an intuitive software tool for managing and provisioning Internet bandwidth at conferences. In Part II, we will talk about attendee-specific considerations, like doling out access codes, managing role-based permissions, and the proliferation of mobile devices. Customize Access Codes [… Read More]

Hotels around the country are seeing strong demand for meeting rooms with high-performing networks, and these conferences are generally highly profitable. Even if you offer free Wi-Fi in other parts of your hotel, charging for Internet usage at conferences and meetings can yield high margins. Historically, large conference hotels have relied on their third-party network [… Read More]